This refers to the ability of an individual or an organisation to acquire sufficient knowledge of the culture of diverse groups to increase tolerance, understanding and acceptance and to reduce stereotypes, misunderstandings.
Concepts and prejudice (Pope-Davis et al., 2003). In a health and social care context, where the aim is not just to accept people but also to help and support them, such knowledge can have the additional function of ensuring that support is provided in a culturally sensitive and respectful way.
1. Core Knowledge
Cultural competence is more than just being aware of differences; it refers to demonstrating attitudes and an approach that allows you to work effectively cross-culturally.
It implies valuing and adapting to diversity; being aware of your own identity and cultural biases; and being able to manage the dynamics of treating people who are different.
“People don’t care how much you know until they know how much you care” (J. Camphina-Bacote, J Nursing Education, 1999; 38: 204).
Cultural competent care
Cultural competence is an integral part of providing quality, equitable, and safe child and family-centred care. Culturally competent care is a process occurring on many levels, but can be summarized as caring for families and patients in a respectful manner that takes into consideration:
- the diversity of their social, cultural, and linguistic backgrounds and beliefs, and
- how these affect health beliefs, behaviours, and outcomes (sickkids.ca).